Sales Support Associate

About Ideolux

Ideolux designs, engineers and produces high-quality LED Lighting. Our project-grade products, systems and services comply with international quality & safety requirements

Responsibilities

  • Support Lighting Sales for Global Projects
  • Manage the day-to-day activities of the lighting solutions operations department, ensuring quality and efficiency in all aspects of operations
  • Coordinate with other departments to ensure timely delivery of products and services.- Manage inventory and logistics, including ordering and receiving product and shipping customer orders
  • Communicate with customers to ensure satisfaction and resolve any issues- Assist with administrative tasks as needed
  • Attend to customer complaints, ensuring timely resolution of issues to maintain customer satisfaction
  • Other activities that are related to lighting sales or sales support.

Qualifications

  • Excellent verbal and written communication skills
  • A bachelor’s degree in a technical field such as electrical engineering or a related field is a plus.
  • Is good with time management
  • Has good and pleasant attitude
  • Has the ability to work under pressure
  • Willing to learn and be trained
  • A plus if with experience on Logistics and Procurement

Benefits

  • Be part of a team committed to innovation, sustainability, and design excellence.
  • Opportunity for long-term collaboration and regional leadership.
  • We offer a competitive salary, comprehensive benefits package, opportunities for professional development, and a dynamic work environment
  • We provide Health Insurance

Working Schedule in UAE time

Monday to Fridays 9:00am – 6:30pm
Saturday 9:30am – 12:30pm
Sunday – off
Total working hours: 48 ho

Job Category: Sales Support
Job Type: Full Time
Job Location: Remote
Experiences Level: Intermediate Junior

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